Why can't I connect my Apple iPad to my probe?

I can connect other mobile devices to my probe, but I cannot connect my Apple iPad

If you’re a Mac user and your Mac is nearby when you’re trying to connect your iPad to a probe, the Mac might be preventing the connection.

To fix this issue, follow these steps:

1. Open the Settings app on your iPad.

2. Go to the General tab.

3. Select Airplay & Continuity.

4. Disable Cursor and Keyboard.

Try connecting your iPad to the probe again. If the issue persists, please contact Vave Support at support@vavehealth.com.